Rafael Hernandez, Vice President and National Practice Leader of Tolling at IntelliRoad, has been an active and dedicated member of IBTTA for several years. His contributions to the association’s mission of advancing tolling and transportation systems worldwide have been commendable. Over the years, Rafael has held various key positions within IBTTA, including Vice Chair for the Council of Platinum Sponsors, Chief Meeting Officer, and currently serves as the co-chair of the Artificial Intelligence and Machine Learning subcommittee. In his role as co-chair, Rafael leads important discussions, conducts research, and drives initiatives focused on integrating AI and machine learning in tolling systems. His unwavering passion for innovation and exploration of the potential of these technologies has played a significant role in paving the way for industry advancements.
“I am deeply committed to the tolling industry and passionate about driving its transformation through innovative technologies. My involvement in IBTTA and role at IntelliRoad allows me to contribute to advancements that enhance transportation systems and deliver exceptional value to tolling agencies and the driving public.” – Rafael Hernandez
As an executive at IntelliRoad, Rafael brings a wealth of knowledge, insights, and a strong track record of successful tolling management. He continues to lead the national tolling practice by implementing digital transformation strategies and delivering best-in-class solutions to tolling agencies across the country. By providing impactful, cutting-edge operational back-office solutions, Rafael ensures toll revenue is maximized, risk is minimized, and tolling agencies can offer excellent customer service.
Before joining the executive team at IntelliRoad, Rafael’s journey in the tolling industry was shaped by his invaluable experience and expertise. He dedicated nine years of his career serving as the Director of Toll Operations at the Tampa-Hillsborough Expressway Authority. In this pivotal role, Rafael oversaw and managed toll operations, ensuring efficient and seamless transportation for the region’s commuters. His extensive knowledge of tolling systems, operations, and management strategies significantly contributed to the Authority’s success during his tenure.
Rafael’s career in tolling began as a field technician for Florida’s Turnpike Enterprise, where he gained a deep understanding of the intricate engineering aspects of tolling infrastructure. Through his dedication and aptitude, Rafael quickly ascended through the engineering ranks, showcasing his innate talent and passion for the field.
Overall, Rafael Hernandez’s involvement in IBTTA and his role at IntelliRoad have had a substantial impact on the tolling industry. His leadership, innovation, and expertise continue to drive advancements in tolling and transportation systems, benefiting both tolling agencies and the driving public alike.